Telesales

Some conversations are worth having on the phone.

Telesales that complements your email and LinkedIn campaigns and gets you to the decision-maker faster.

Email starts the conversation. LinkedIn builds familiarity. A well-timed phone call closes the gap between interest and a booked meeting faster than any other channel. Built for business owners who have tried cold calling before and found it uncomfortable, time-consuming or simply ineffective without the right system behind it.

Email sequence
LinkedIn touchpoints
Phone call
Meeting booked
Startup of the Year Cyber Essentials Certified UK GDPR Compliant TPS & CTPS Screened
The problem

Cold calling without context is a waste of everyone's time.

Calling someone who has never heard of you, with no context, no reason to listen and no relationship to lean on is one of the most demoralising activities in sales. It is why most businesses either avoid the phone entirely or outsource it to call centres that sound exactly like call centres.

The fix is not better scripts. It is better timing. A call that follows a sequence of emails and LinkedIn touchpoints is not a cold call. It is a follow-up. And follow-ups get answered.

vs
Cold call — no context
Caller
"Hi, I'm calling from a company called Llumor, we help businesses with their sales and marketing and I was just wondering if—"
Prospect
"Who gave you this number?"
Caller
"We found your details online, it will only take two minutes—"
Prospect
"We're not interested. Please don't call again."
Call ended in 18 seconds.
No context. No relationship. No chance.
Intent-based call — Llumor approach
Before this call: Emails opened x4 LinkedIn connected Pricing page visited
Caller
"Hi, I'm calling on behalf of Llumor — you'll have seen a couple of emails from James over the last few weeks."
Prospect
"Yes, actually I have. I've been meaning to reply."
Caller
"That is exactly why I'm calling. Would it make sense to get James on a call this week to run through what that could look like for you?"
Prospect
"Thursday works. Send me a calendar link."
Meeting booked. Call lasted 2 minutes 40 seconds.
Context. Familiarity. A reason to say yes.
0x more likely to answer a call from a name they recognise
0% of cold calls reach the decision-maker without context
0x higher conversion when call follows email and LinkedIn

A call that follows a sequence of emails and LinkedIn touchpoints is not a cold call. It is a follow-up. And follow-ups get answered.

How it works

The call is not the start.
It is the moment everything comes together.

By the time Llumor places a call on your behalf, the prospect has already received a considered email sequence, seen your name on LinkedIn and had multiple opportunities to engage. The call arrives not as an interruption but as a natural next step in a conversation that has already begun.

This is why our telesales conversion rates are significantly higher than cold calling alone. The other channels do the heavy lifting first. The phone does what it does best — it creates a real human moment at exactly the right time.

The phone becomes the channel that converts the interest the other channels have already built. Not a blunt instrument. A precise one.

Prospect familiarity
0% Not yet contacted
Connected
in
Day 5 LinkedIn Connection request sent

LinkedIn connection request

A personalised connection request that references the email. The prospect now sees a real profile, a real company and a consistent message across two channels.

Familiarity: 40%
Viewed profile
in
Day 11 LinkedIn Message sent

LinkedIn message

A short, direct message via LinkedIn referencing the email sequence. The prospect has viewed your profile. They know who you are. They are thinking about it.

Familiarity: 72%
Now calling
Day 15 Phone call Intent-based call placed

The call is placed

By now the prospect knows the name, knows the business and has engaged with the content. This is not a cold call. It is a follow-up. And follow-ups get answered.

Familiarity: 92%
Day 15 Meeting Booked and confirmed

Meeting booked

A qualified conversation with the right person at the right company. The system worked exactly as designed. Every touchpoint built toward this moment.

Familiarity: 100%
01

The call arrives with context

Every prospect has already received multiple touchpoints before the phone rings. They know the name. They know the business. The call is expected, not an intrusion.

02

Signals guide the timing

We do not call on a fixed schedule. We call when the prospect shows intent: an email opened multiple times, a link clicked, a profile viewed. The phone follows the signal.

03

One goal: a booked meeting

The caller is not trying to sell on the phone. They are converting an existing conversation into a calendar invite. That is a very different, and far more successful, objective.

The team

Experienced callers who understand your sector and your offer.

Calls are handled by trained telesales professionals briefed specifically on your business, your ICP, your value proposition and the context of the campaign running alongside the calls. They do not work from a generic script. They work from a brief built around the specific prospect they are calling, what that prospect has already received and what the next step in the conversation should be.

The goal of every call is one thing: a booked meeting.

📋

Brief-led, not script-led

Every caller receives a campaign brief built around the specific prospect they are dialling. What that person has received, what they have engaged with and what the right next step looks like.

🎯

Sector-trained professionals

Callers are matched to campaigns where they understand the sector. Professional services, cyber security, recruitment, SaaS, accountancy. They speak the language of the prospect, not the language of a call centre.

📈

Campaign-coordinated calling

Calls are timed to run in parallel with the email and LinkedIn sequences. The caller knows exactly what the prospect has seen and when they saw it before a single word is spoken.

The only metric that matters

Every call has one objective.
A booked meeting with the right person.

📄
Llumor Caller Brief What every caller receives before dialling
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Client business
Acme Cyber Ltd — B2B cybersecurity consultancy targeting regulated financial services firms. Average contract value £24,000. Key differentiator: sector-specific compliance expertise.
Ideal prospect
Head of IT or CTO at a regulated financial services firm. Concerned about third-party risk. Compliance review due Q1. Likely working with a generalist IT provider and knows it is not enough.
Engagement signals
Email 1 opened x3 Email 2 opened x2 LinkedIn connected Pricing page visited Case study clicked
Conversation opener
Reference the emails from Acme. Acknowledge they have seen it. Ask directly whether a 20-minute call this week makes sense. Do not pitch. Convert the interest that already exists.
Objection handling
"We already have someone": acknowledge it, ask whether they cover regulated sector compliance specifically.
"Send me more info": agree, then ask for 15 minutes to make it relevant to their specific situation.
Call objective Book a qualified meeting. Nothing else.
The Difference

We do not guess. We research, plan, then act.

Typical agency
Llumor approach

How most agencies work

🎯 ICP research
📋 Strategy
💬 Messaging framework
🚀 Launch campaign

The result

Three months pass. The report arrives explaining why it did not work. The budget is gone. And the market has seen your name attached to messaging that did not land. Attention in B2B is hard to earn back once you have spent it on the wrong message.

78% of campaigns fail due to targeting the wrong person
3mo average time before a client realises the strategy was wrong
£0 refunded when the agency's lack of strategy costs you the result
01
🔍 Phase one

Research

We do not guess who your buyer is or what they care about. We find out. Demand data, buyer language, competitor positioning, search intent. The brief is built on evidence, not assumption.

See what this covers
+

What research actually means

Answer the Public analysis, search demand mapping, competitor message audit, buyer language extraction, sector pain point research. Every campaign brief starts here, not with a blank page and a guess.

Demand analysis Buyer language Competitor audit Search intent
02
🧭 Phase two

Plan

The research becomes a strategy. ICP defined, messaging built, channels selected, calendar mapped. Everything has a reason and the reason is traceable back to the data. Nothing is templated because every client's market is different.

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+

A bespoke plan, not a template

Most agencies run the same campaign for every client with different logos swapped in. Llumor builds a bespoke strategy for every engagement because strategy takes time and requires genuine expertise. That is exactly why most agencies skip it.

ICP definition Messaging framework Channel plan 12-week calendar
03
Phase three

Act

Now the campaigns go live. Built on a foundation of research and a clear strategy, every message lands harder. Every channel reinforces the others. And when something needs to change, we know exactly why and exactly what to adjust.

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+

Execution that means something

A campaign built on the wrong strategy is not just a waste of money. It is a waste of the market's attention. And attention in B2B is hard to earn back once you have spent it. Execution without strategy is noise. Execution after strategy is momentum.

Email sequences LinkedIn outreach Coordinated channels Weekly refinement
100% of Llumor engagements start with a full strategy foundation
Bespoke strategy built for every client. No templates. No copy and paste.
90 days to five qualified meetings, guaranteed, when strategy comes first
See the difference for yourself

Find out what a Llumor strategy looks like for your market.

Book a discovery call and we will walk through exactly how we would research, plan and execute a campaign for your specific sector and your ideal client.

Where We Operate

We know your sector.
We speak their language.

Outbound only works when the message fits the market. Hover over any sector to see how we approach it.

01

Cybersecurity & IT Security

Hover to see how we work here →
Our Solution
Cybersecurity & IT Security

We reach CISOs, IT Directors and procurement teams in regulated industries with outbound built around technical buyers.

Regulated sector messaging
Decision-maker targeting
Multi-channel outbound
02

Professional Services

Hover to see how we work here →
Our Solution
Professional Services

Accountants, consultants and advisors who rely on referrals need a system for when word of mouth slows down.

Partner-level targeting
Sector-specific sequences
Warm database reactivation
03

Recruitment & Staffing

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Our Solution
Recruitment & Staffing

Agencies need a constant flow of new clients. We target hiring managers and HR Directors around your specialisms.

Client-side prospecting
Sector and role filtering
Fibonacci follow-up sequences
04

MSPs & IT Services

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Our Solution
MSPs & IT Services

Scaling past referrals is the defining challenge for MSPs. We put you in front of SME decision-makers before your competitors do.

SME and mid-market targeting
Pain-led email campaigns
LinkedIn and email combined
05

HR & People Consulting

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Our Solution
HR & People Consulting

HR consultancies struggle to translate their value into outbound copy. We fix the messaging and run the campaigns.

C-suite and People Director targeting
Outcome-led sequences
LinkedIn outreach included
06

Financial Services

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Our Solution
Financial Services

Wealth managers and finance consultancies need outreach that earns trust before it asks for anything. We write it that way.

FCA-aware messaging
High-value client targeting
Long-term nurture sequences
07

Legal Services

Hover to see how we work here →
Our Solution
Legal Services

Law firms need a consistent flow of new instructions beyond referrals. We build the outbound pipeline to support that.

Practice area targeting
Compliance-conscious outreach
Relationship-first sequencing
08

Construction & Engineering

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Our Solution
Construction & Engineering

Contractors and project consultancies are invisible to developers and main contractors. We change that.

Project pipeline targeting
Regional and national campaigns
Decision-maker mapping
Completed Missions

Real businesses.
Real results.

We let the outcomes do the talking. Here is what happens when a system runs the way it should.

5.0 from our clients
"

James has a solution for many of the challenges my business faces. Unlike many marketing companies, he truly understands the nuances of the sector. He brings a positive, clear approach to every project and delivers outstanding results.


NL
Nathalie Luckett
Director
"

James has taken the pressure, stress and many hours off my workload, enabling me to have consistent leads and profit whilst I focus on my expert areas of the business. I can say with certainty that he shares the same values I hold.


AM
Aimee Morris
Managing Director
"

Llumor helped me move my business forward by removing the outdated systems that were holding me back. The strategies put in place were easy to follow and made taking the next step a breeze.


TS
Tracy Sheppard
Business Owner
"

James and the team have been nothing but exceptional. Having explored lead generation with other providers, it's the first time someone has actually put their money where their mouth is. Business is growing with actual leads and real clients.


FG
Fiona Godfrey
InicioHR
"

We had tried networking, referrals and outsourced marketing before, but nothing ever felt organised. Llumor built actual systems around our sales activity. Within the first couple of months we were having more qualified conversations than in the previous six combined.


DR
Daniel Roberts
Managing Director
"

What stood out with Llumor was that they didn't just generate leads and disappear. They built the infrastructure behind everything: CRM, automation, follow-up, reporting and nurturing. The whole thing feels like having an outsourced commercial growth team running in the background.


CB
Chloe Bennett
Director
How We Work Together

Three ways to work with Llumor.

Choose how much of your marketing you want us to own.

We plug in, get to work and deliver measurable results.

Every engagement begins with a dedicated onboarding session. We build the foundations so everything we do is aligned, targeted and built for results.

  • ICP Workshop
  • Messaging Framework
  • CRM Build & Automation
  • Lead Sourcing & Enrichment
Tier 01

Specialist

One niche. Pure execution.

For businesses that need expert execution in one channel done properly.

Email outreach (4 sequences)
LinkedIn outreach & scheduling
5,000 leads sourced monthly
LlumorOS access & reporting
See Packages →
Tier 03

Department

Three niches. Your full marketing team.

For businesses that want a fully outsourced marketing department.

Everything in Partner, plus:

Additional channels via our network
Quarterly half-day strategy session
Fractional CMO access
Priority support & fast execution
See Packages →
Not sure which tier fits where you are? Book a 20-minute strategy call and we will recommend the right option — even if it is not us.
View All Packages → No pressure. Just clarity.
The Lluminauts

Mission Control

The leadership team at Llumor

Kat Crombie Kat Crombie Hover to see the real Kat
Head of Customer Success
Kat Crombie

Kat runs delivery, operations, and client management at Llumor. She is the reason campaigns go out on time, clients stay informed, and nothing falls through the gaps. If James is the engine, Kat is the chassis it sits in.

James Brookes James Brookes at Snetterton Hover to see James off-duty
Founder & Managing Director
James Brookes

James built Llumor on one principle: if it does not add to your bottom line, it is not worth spending the money on it. With a background in compliance, secure telecoms, and a decade of senior leadership, he founded Llumor to do outbound properly.

Our Commitment

We do not stop
until it works.

We are not an agency that runs its course, delivers a report full of metrics, and moves on. Every client gets everything we have, for as long as it takes to get the result we agreed.

You hear it from us first.
If something is not working, we tell you before you have to ask. Then we fix it.
01
We adapt, we rebuild, we try again.
No campaign runs its course and gets a report explaining why it did not work. We change what needs changing.
02
You get everything we have.
Not a slice of our attention across fifty clients. Focused, disciplined, commercial execution on every campaign.
03

If it does not add to your bottom line, it is not worth spending the money on it. Full stop.

James Brookes
James Brookes
Founder & Managing Director
Llumor Systems Ltd, Mayfair, London
Want to see how this works for your business?
Book a discovery call and we will show you the plan, the process and what results to expect.
Book a Discovery Call →
No pressure Just clarity 20 minutes
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Llumor Systems Ltd
3rd Floor - 45 Albemarle Street

Mayfair
London, W1S 4JL
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