CRM and Automation

Every conversation you have ever had with a prospect should still be working for you.

LlumorOS is the platform that manages your pipeline, automates your follow-up and makes sure nothing slips.

You have leads in your inbox, prospects in a spreadsheet and follow-ups that exist only in your head. The problem is not a lack of interest from the market. The problem is a lack of infrastructure to capture that interest and turn it into revenue. LlumorOS is that infrastructure.

Pipeline management
Automated follow-up
AI intent scoring
Reporting
Integrations
Startup of the Year Cyber Essentials Certified UK GDPR Compliant Built for outbound B2B
Pipeline tracked
£0
across all active opportunities
Live in LlumorOS
Follow-ups sent today
0 automated
without a single manual action
Running now
Contacts in nurture
0 contacts
still being worked by the system
Long-term nurture active
The cost of no system

Most businesses are sitting on more opportunity than they realise. They just have no system to see it.

It is not the leads that are the problem. It is what happens to them after they arrive.

👤
Marketing Director
Financial Services, London
Slipped
Opened email, clicked link, visited pricing page
6 months ago
Replied: "Interesting, let us revisit in Q1"
6 months ago
No follow-up scheduled. Contact not tagged.
Nothing since
Q1 follow-up never happened. They never heard back.
Follow-up slipped No reminder. No system.
📩
Inbound enquiry
Via October email campaign
Not logged
Email campaign sent: 340 contacts
October 3rd
Reply received: "Can you send more information?"
October 5th
Reply went to personal inbox. Never entered CRM.
No record exists
Lead arrived. Got no response. Found a competitor instead.
Lead captured Nowhere. Gone.
🔒
Former active client
12-month relationship, went quiet
Not flagged
Regular engagement: emails opened, meetings attended
Throughout the year
Last email opened. No reply. No further engagement.
4 months ago
No re-engagement triggered. Nobody noticed the silence.
Still nothing
They went quiet. Nobody knew. Nobody reached back out.
Reactivation attempt Never triggered.

"None of this is negligence. It is the inevitable result of running a business without the infrastructure to track, follow up and automate the things that should not require human memory to happen."

These are not edge cases. They are what happens every week in every business that relies on inboxes, spreadsheets and good intentions to manage a pipeline. The prospect who showed interest goes cold because the follow-up slipped past a busy week. The lead that came in from a campaign lands in someone's inbox and goes nowhere because there was no place to log it. The client who went quiet is only noticed when the invoice stops arriving.

A CRM does not replace your sales process. It makes your sales process possible at scale. When the system handles follow-up timing, contact logging and re-engagement automatically, the human effort goes where it actually matters: the conversations that are ready to move forward.

0% of B2B leads receive no meaningful follow-up after first contact
0x more likely to convert a lead contacted within an hour vs a week later
0% of sales require five or more follow-up contacts before closing
Stop leaving pipeline on the table

See what LlumorOS would find in your existing contacts.

Book a discovery call and we will walk through your current setup, identify where opportunities are slipping and show you what an automated follow-up system looks like in practice.

What LlumorOS does

One platform. Every moving part in one place.

Five capabilities built around the way outbound B2B actually works. Hover each one to see it in detail.

01
Pipeline management
Every contact, every conversation and every opportunity in one view.
Hover to explore

Every contact, every conversation and every opportunity sits in one place. You can see exactly where every prospect is in their journey, what has been sent, what has been opened and what the next step is. Nothing lives in someone's head or someone's inbox. The pipeline is always visible, always current and always actionable.

New
Sarah M.
Tom K.
Anna B.
Contacted
James R.
Claire D.
Interested
Mark T.
Lisa H.
Meeting
David P.
02
Automated follow-up
The sequence keeps working whether or not anyone is actively managing it.
Hover to explore

Once a prospect enters a sequence, LlumorOS handles the follow-up automatically on a schedule built around their behaviour. If they open an email, a LinkedIn touchpoint is triggered. If they click a link, the sequence escalates. If they go quiet, long-term nurture picks them up. The system keeps working whether or not anyone is actively managing it.

Fibonacci follow-up sequence
Email
Day 0
in
LinkedIn
Day 1
Email
Day 3
Call
Day 8
Email
Day 13
...
Nurture
Day 21+
All triggered automatically. No manual action required.
03
AI intent scoring
Stop guessing who is warming up. Start knowing.
Hover to explore

Every interaction a prospect has with your campaigns is analysed and scored. LlumorOS surfaces the contacts showing the strongest buying signals so your time goes where it is most likely to convert. Opened three emails. Clicked the pricing link. Viewed your LinkedIn profile. The system sees all of it and ranks accordingly.

David Palmer, CFO High intent
Opened x3 Clicked pricing LinkedIn view
Claire Davies, MD Warming
Opened x2 Clicked pricing LinkedIn view
Tom Keller, Director Early stage
Opened x1 Clicked pricing LinkedIn view
04
Reporting
Every channel, every campaign, one view. No spreadsheets.
Hover to explore

Every campaign, every sequence and every channel feeds into a single reporting view. Open rates, click rates, response rates, meetings booked. You can see exactly what is working and what needs to change without pulling data from six different places. One number that matters at the end of every week: qualified conversations generated.

Open rate
0%
Click rate
0%
Response rate
0%
Meetings booked
0
05
Integrations
LlumorOS fits around how you work. Not the other way around.
Hover to explore

LlumorOS connects with your calendar, your inbox and the other tools your business already runs on. Meetings book directly into your diary. New contacts flow in automatically. The system fits around how you work rather than adding another tool to manage. For businesses already running other platforms, we handle the connection.

LlumorOS
📅Calendar
Gmail
📋Outlook
📞Zoom
Meetings auto-book into your diary. Contacts sync in real time. No manual data entry.
See the platform in action

Want a walkthrough of LlumorOS for your business?

Book a discovery call and we will show you the platform live, configured around your pipeline and your sector. No slides. No pitch. Just the system working.

Built in the trenches

LlumorOS was built by people who run outbound campaigns every day.

"Most CRM platforms are built by software companies for salespeople. LlumorOS was built by Llumor for the specific demands of outbound B2B marketing campaigns."

Every feature in LlumorOS exists because it solved a real problem in a real client campaign. Not because a product team thought it sounded useful. The follow-up architecture, the intent scoring, the sequence logic and the reporting are all built around the way outbound actually works rather than the way it was imagined to work from the outside.

The difference shows immediately when you use it. There is no configuration overhead to get it doing what you need. The defaults are already set for outbound B2B. The sequence structures are already there. The reporting is already focused on what matters.

Defaults built for outbound
No reconfiguring a sales CRM to work for marketing. The architecture is already correct on day one.
Every feature earned in a campaign
If it is in the platform, it is there because a real client needed it and it worked. Not because a roadmap said so.
📈
Reporting that reflects reality
Meetings booked is the number that matters. The reporting is built around that, not vanity metrics.
Feature area
✕ Generic CRM
✓ LlumorOS
Follow-up timing How follow-ups are scheduled
Manual reminders only
Fibonacci-timed automation
Email infrastructure How sending domains are managed
Single domain, shared
4-domain routing built in
Prospect signals How buyer intent is tracked
Basic activity log
AI-scored intent signals
Sequence logic What triggers the next touchpoint
Time-based only
Behaviour-triggered escalation
Reporting focus What the dashboard measures
Pipeline value, deal count
Meetings booked, per channel
Setup for outbound How long to configure correctly
Weeks of configuration
Ready on day one
0 outbound campaigns built on the platform
0 email sequences active across all clients
0 contact touch-points automated per month
0h average setup time from brief to live campaign
Built by people who use it

Want to see how LlumorOS compares to what you are running now?

Book a discovery call and we will do a live comparison against your current setup. If LlumorOS is not the right fit, we will tell you. If it is, you will see why in the first ten minutes.

Setup and migration

We build it, configure it and load it.
You use it.

LlumorOS setup is included in every Llumor onboarding. We configure the platform, build the sequences, load the contacts, set up the automations and connect the integrations before a single campaign goes live.

Once it is live, we manage the platform on your behalf. You get the reporting and the meetings. We handle everything behind it.

Llumor handles 10 tasks
Discovery and brief
We map your pipeline, ICP and campaign goals before touching the platform
Platform configuration
Pipeline stages, contact properties, user permissions and sending domains set up correctly
Sequence architecture and build
Cold, warm and hot sequences built with correct Fibonacci timing and triggers
Contact import and list setup
Contacts loaded, tagged and placed into the correct sequences from day one
Automation setup
Workflow logic, escalation triggers and long-term nurture routing all wired up
Integration connections
Calendar, inbox and any existing tools connected and tested before go-live
Testing and QA
Every sequence and trigger tested end-to-end before a single contact is enrolled
Campaign launch
We manage the go-live, monitor deliverability and confirm the first sends are clean
Ongoing platform management
Sequences monitored, contacts managed and list hygiene maintained each week
Reporting and optimisation
Monthly performance review with sequence refinements based on what the data shows
Continuous
You handle 3 things
Show up to the discovery call
30 minutes. We ask the questions, you tell us about your business and your ideal clients.
Approve the setup before launch
We send you everything for sign-off before anything goes live. One review, not ten rounds of changes.
Read the monthly report
Open rates, response rates, meetings booked. One clear document. No spreadsheets to interpret.
🔄

Already on a CRM? We handle the migration.

For businesses moving from an existing CRM, we manage the data migration and make sure nothing is lost in the move. Contacts, pipeline history, tags, sequences. We map your current setup to LlumorOS and rebuild it correctly before switching anything over. You keep your data. You gain a better system.

Data audit Field mapping Clean import Parallel testing Clean cutover
Done for you from day one

Ready to have a CRM that runs itself?

Book a discovery call and we will walk through exactly what the setup looks like for your business. If you are migrating from an existing system, bring your current CRM to the call and we will tell you what the move involves.

Self-serve option

Want to run it yourself?

LlumorOS is also available as a self-serve platform for businesses that want the infrastructure without the managed service. The same platform. The same sequence architecture. You in the driving seat.

LlumorOS
£ 249 / month

Full platform access. No managed service.

Everything you need to build and run your outbound pipeline. The sequence architecture, the automation tools and the reporting, configured for you on day one.

What is included
  • Full LlumorOS platform access
  • Pipeline management and contact CRM
  • Automated sequence tools
  • Fibonacci follow-up architecture
  • Email sending and deliverability tools
  • Reporting dashboard
  • Calendar and inbox integrations
  • Onboarding support to set up correctly
Most popular
LlumorOS Pro
£ 499 / month

Advanced features and priority support.

Everything in LlumorOS, plus AI intent scoring, multi-domain routing and a monthly performance review so you are never flying blind.

Everything in LlumorOS, plus
  • Everything in LlumorOS
  • Advanced AI intent scoringPro
  • Multi-domain email routingPro
  • Advanced workflow automationPro
  • Monthly performance reviewPro
  • Priority supportPro
  • Higher sending volume limits
  • Onboarding support to set up correctly
Both tiers include onboarding support to make sure you are set up correctly from day one. You are not left to figure it out alone.
Prefer us to run it?

Let Llumor manage the whole system for you.

If you would rather hand the platform, the campaigns, the contacts and the follow-up to a team that does this every day, our managed missions cover everything. From £1,500 per month, fully done for you. We build it, run it and report back with the meetings.

Book a Discovery Call
Mission Mercury £1,500 / mo
Mission Gemini £2,499 / mo
Mission Apollo £3,750 / mo
Mission Artemis £8,500+ / mo
The Difference

We do not guess. We research, plan, then act.

Typical agency
Llumor approach

How most agencies work

🎯 ICP research
📋 Strategy
💬 Messaging framework
🚀 Launch campaign

The result

Three months pass. The report arrives explaining why it did not work. The budget is gone. And the market has seen your name attached to messaging that did not land. Attention in B2B is hard to earn back once you have spent it on the wrong message.

78% of campaigns fail due to targeting the wrong person
3mo average time before a client realises the strategy was wrong
£0 refunded when the agency's lack of strategy costs you the result
01
🔍 Phase one

Research

We do not guess who your buyer is or what they care about. We find out. Demand data, buyer language, competitor positioning, search intent. The brief is built on evidence, not assumption.

See what this covers
+

What research actually means

Answer the Public analysis, search demand mapping, competitor message audit, buyer language extraction, sector pain point research. Every campaign brief starts here, not with a blank page and a guess.

Demand analysis Buyer language Competitor audit Search intent
02
🧭 Phase two

Plan

The research becomes a strategy. ICP defined, messaging built, channels selected, calendar mapped. Everything has a reason and the reason is traceable back to the data. Nothing is templated because every client's market is different.

See what this covers
+

A bespoke plan, not a template

Most agencies run the same campaign for every client with different logos swapped in. Llumor builds a bespoke strategy for every engagement because strategy takes time and requires genuine expertise. That is exactly why most agencies skip it.

ICP definition Messaging framework Channel plan 12-week calendar
03
Phase three

Act

Now the campaigns go live. Built on a foundation of research and a clear strategy, every message lands harder. Every channel reinforces the others. And when something needs to change, we know exactly why and exactly what to adjust.

See what this covers
+

Execution that means something

A campaign built on the wrong strategy is not just a waste of money. It is a waste of the market's attention. And attention in B2B is hard to earn back once you have spent it. Execution without strategy is noise. Execution after strategy is momentum.

Email sequences LinkedIn outreach Coordinated channels Weekly refinement
100% of Llumor engagements start with a full strategy foundation
Bespoke strategy built for every client. No templates. No copy and paste.
90 days to five qualified meetings, guaranteed, when strategy comes first
See the difference for yourself

Find out what a Llumor strategy looks like for your market.

Book a discovery call and we will walk through exactly how we would research, plan and execute a campaign for your specific sector and your ideal client.

Where We Operate

We know your sector.
We speak their language.

Outbound only works when the message fits the market. Hover over any sector to see how we approach it.

01

Cybersecurity & IT Security

Hover to see how we work here →
Our Solution
Cybersecurity & IT Security

We reach CISOs, IT Directors and procurement teams in regulated industries with outbound built around technical buyers.

Regulated sector messaging
Decision-maker targeting
Multi-channel outbound
02

Professional Services

Hover to see how we work here →
Our Solution
Professional Services

Accountants, consultants and advisors who rely on referrals need a system for when word of mouth slows down.

Partner-level targeting
Sector-specific sequences
Warm database reactivation
03

Recruitment & Staffing

Hover to see how we work here →
Our Solution
Recruitment & Staffing

Agencies need a constant flow of new clients. We target hiring managers and HR Directors around your specialisms.

Client-side prospecting
Sector and role filtering
Fibonacci follow-up sequences
04

MSPs & IT Services

Hover to see how we work here →
Our Solution
MSPs & IT Services

Scaling past referrals is the defining challenge for MSPs. We put you in front of SME decision-makers before your competitors do.

SME and mid-market targeting
Pain-led email campaigns
LinkedIn and email combined
05

HR & People Consulting

Hover to see how we work here →
Our Solution
HR & People Consulting

HR consultancies struggle to translate their value into outbound copy. We fix the messaging and run the campaigns.

C-suite and People Director targeting
Outcome-led sequences
LinkedIn outreach included
06

Financial Services

Hover to see how we work here →
Our Solution
Financial Services

Wealth managers and finance consultancies need outreach that earns trust before it asks for anything. We write it that way.

FCA-aware messaging
High-value client targeting
Long-term nurture sequences
07

Legal Services

Hover to see how we work here →
Our Solution
Legal Services

Law firms need a consistent flow of new instructions beyond referrals. We build the outbound pipeline to support that.

Practice area targeting
Compliance-conscious outreach
Relationship-first sequencing
08

Construction & Engineering

Hover to see how we work here →
Our Solution
Construction & Engineering

Contractors and project consultancies are invisible to developers and main contractors. We change that.

Project pipeline targeting
Regional and national campaigns
Decision-maker mapping
Completed Missions

Real businesses.
Real results.

We let the outcomes do the talking. Here is what happens when a system runs the way it should.

5.0 from our clients
"

James has a solution for many of the challenges my business faces. Unlike many marketing companies, he truly understands the nuances of the sector. He brings a positive, clear approach to every project and delivers outstanding results.


NL
Nathalie Luckett
Director
"

James has taken the pressure, stress and many hours off my workload, enabling me to have consistent leads and profit whilst I focus on my expert areas of the business. I can say with certainty that he shares the same values I hold.


AM
Aimee Morris
Managing Director
"

Llumor helped me move my business forward by removing the outdated systems that were holding me back. The strategies put in place were easy to follow and made taking the next step a breeze.


TS
Tracy Sheppard
Business Owner
"

James and the team have been nothing but exceptional. Having explored lead generation with other providers, it's the first time someone has actually put their money where their mouth is. Business is growing with actual leads and real clients.


FG
Fiona Godfrey
InicioHR
"

We had tried networking, referrals and outsourced marketing before, but nothing ever felt organised. Llumor built actual systems around our sales activity. Within the first couple of months we were having more qualified conversations than in the previous six combined.


DR
Daniel Roberts
Managing Director
"

What stood out with Llumor was that they didn't just generate leads and disappear. They built the infrastructure behind everything: CRM, automation, follow-up, reporting and nurturing. The whole thing feels like having an outsourced commercial growth team running in the background.


CB
Chloe Bennett
Director
How We Work Together

Three ways to work with Llumor.

Choose how much of your marketing you want us to own.

We plug in, get to work and deliver measurable results.

Every engagement begins with a dedicated onboarding session. We build the foundations so everything we do is aligned, targeted and built for results.

  • ICP Workshop
  • Messaging Framework
  • CRM Build & Automation
  • Lead Sourcing & Enrichment
Tier 01

Specialist

One niche. Pure execution.

For businesses that need expert execution in one channel done properly.

Email outreach (4 sequences)
LinkedIn outreach & scheduling
5,000 leads sourced monthly
LlumorOS access & reporting
See Packages →
Tier 03

Department

Three niches. Your full marketing team.

For businesses that want a fully outsourced marketing department.

Everything in Partner, plus:

Additional channels via our network
Quarterly half-day strategy session
Fractional CMO access
Priority support & fast execution
See Packages →
Not sure which tier fits where you are? Book a 20-minute strategy call and we will recommend the right option — even if it is not us.
View All Packages → No pressure. Just clarity.
The Lluminauts

Mission Control

The leadership team at Llumor

Kat Crombie Kat Crombie Hover to see the real Kat
Head of Customer Success
Kat Crombie

Kat runs delivery, operations, and client management at Llumor. She is the reason campaigns go out on time, clients stay informed, and nothing falls through the gaps. If James is the engine, Kat is the chassis it sits in.

James Brookes James Brookes at Snetterton Hover to see James off-duty
Founder & Managing Director
James Brookes

James built Llumor on one principle: if it does not add to your bottom line, it is not worth spending the money on it. With a background in compliance, secure telecoms, and a decade of senior leadership, he founded Llumor to do outbound properly.

Our Commitment

We do not stop
until it works.

We are not an agency that runs its course, delivers a report full of metrics, and moves on. Every client gets everything we have, for as long as it takes to get the result we agreed.

You hear it from us first.
If something is not working, we tell you before you have to ask. Then we fix it.
01
We adapt, we rebuild, we try again.
No campaign runs its course and gets a report explaining why it did not work. We change what needs changing.
02
You get everything we have.
Not a slice of our attention across fifty clients. Focused, disciplined, commercial execution on every campaign.
03

If it does not add to your bottom line, it is not worth spending the money on it. Full stop.

James Brookes
James Brookes
Founder & Managing Director
Llumor Systems Ltd, Mayfair, London
Want to see how this works for your business?
Book a discovery call and we will show you the plan, the process and what results to expect.
Book a Discovery Call →
No pressure Just clarity 20 minutes
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Llumor Systems Ltd
3rd Floor - 45 Albemarle Street

Mayfair
London, W1S 4JL
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