Map the enquiry journey
We review where leads arrive, what they ask and where conversations stall. We agree what AI can handle and when a person should step in.
AI Sales & Follow-up
You earned the lead. Don’t lose the sale.
Good enquiries deserve better than a busy inbox. We connect AI call handling, useful follow-up and booking to your sales team. Buyers get a clear next step. Your people get the context to move the sale forward.
Find your advantageSharp thinking. Fast delivery. Human judgement.
Start with the right problem
Your next customer shouldn’t have to chase you.
The gap between an enquiry and a useful reply can cost you work. We help you close that gap with clear answers, sensible questions and a smooth handover to someone who can help.
Build and test the follow-up
We connect call handling, messages, your customer database and booking. We test real scenarios, including questions the agent cannot answer and requests to speak to a person.
Improve from real conversations
We review outcomes, missed questions and handovers. Your team gets useful context before a call, while feedback helps us improve the system.
What you get
The work behind
your advantage.
- AI receptionist and enquiry handling where suitable
- Clear qualification questions and appointment booking
- Follow-up that matches the enquiry
- A shared customer record and sales stages
- Human handover rules and regular quality checks
What we measure
Results worth talking about.
We track response time, successful handovers, appointments attended and sales progress. We also check failed bookings and unanswered questions, so the system gets more useful over time.
We agree the scope, responsibilities, costs and review points before delivery starts.
The Llumor approach
AI makes us faster.
People make it work.
James leads the sales and creative direction. Kat leads delivery, supported by AI. We connect the work to the conversations your team needs to have.
That means faster research and production, with people checking the decisions, the details and the customer experience.
Questions worth asking
Let’s make it clear.
Can an AI receptionist answer calls and book appointments?
Yes, when it is connected to the right information and calendar. We define what it can say, test the booking process and provide a route to a person.
Can you follow up old enquiries?
We can plan reactivation where the records and contact permissions support it. We check the audience and message first, then track replies and appointments rather than send to every old contact.
Will AI replace our sales team?
The aim is to give your team better conversations and less repetitive work. People handle judgement, trust and important decisions. AI supports the steps around them.
Can this work for a private clinic?
It can help with general enquiries and booking. Clinical advice and decisions stay with qualified people. We keep the questions and handover suitable for the practice.
Ready to win more business?
Find the gap in your sales system. Get practical first steps. Then let’s talk about putting them to work.
Find your advantageStraight answers before you commit.
How do I turn more leads into customers?
Find out where people stop: before a reply, before booking, after a missed appointment or after a quote. Give each step an owner and a clear next action. We build and test the follow-up around those gaps.